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FAQ SlowLifeCycling Koh Chang Bicycle Tour

  1. What is the maximum size of your group?
    The maximum is 6 people, as we feel a smaller group is safer and better for your personalize unique experience.
  2. What should I bring on your tour?
    Sun block, sun glass and some other cloth if you prefer to jump into waterfall. Sport shoe is recommended.
  3. What happen if it’s rain?
    Well, usually the rain in Koh Chang doesn’t rain for long. Something like 10-30 minutes. But if it starts to rain, we’ll find some shelter and raining coat will be provided. However, it sounds great, right?
  4. Is it too difficult to ride?
    Mostly of our route is flat, just some part is up to the hill to fascinated view from the top but don’t worry as we provide a quality imported bike with 24 gears which save your energy and more comfortable. Believe me, it’s worth!
  5. What about child policy?
    Children should be up to 10 years old with at least 150 c.m. height due to the size of our bicycle
  6. Do you provide child seat?
    Sorry, we don’t provide it.
  7. Do I need to know anything before I book your tour?
    You should read/know information below before you book our tour:

    Payment
    You can pay us directly after complete the tour on the participation date.
    Cancellation
    Please notify us at least 24 hours before your tour participation date. It will help us to manage/re-arrange the tour on that day. If you think the weather is too bad or any reason on your tour date, feel free to contact us to re-schedule the tour.
    Insurance
    We do provide a basic insurance to every guest. Please give us your corrected name, last name as we will send it to insurance company.
    Liability & Safety
    During the tour, please follow the instruction provided by our tour guide. We are not responsible for any loss, illness, injury, accident or fatality.